Receptionist
WHO WE ARE:
Elite Lashes is the premier salon for Lash Extensions. We offer a complete menu of services including Perming, Tinting, Brows Tattoo, Facial and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHAT WE DO:
Elite Lashes is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, and more. When women visit Elite Lashes, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
We are looking for a Beauty Studio Receptionist to act as the first point of contact for customers, assist with social media scheduling and posting, administrative tasks and maintenance of the reception areas and treatment rooms. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities
Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival. Book and confirm appointments via phone and email on our scheduling app. Confirm with both clients and beauty technicians Process transactions (cash and credit cards) and issue receipts. Offer beverages and softly chat with clients who are in the waiting area. Welcome walk-ins, answer questions about services and schedule appointments based on availability Take pictures & videos of technician’s work as well as post on various social media accounts or upload to cloud account for Marketing Manager to access. Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records in file and on the customer database Maintain a tidy reception area Maintain inventory of lash extensions.
Our starting pay is $10/hour during the 1-month training period. After training, you will receive a new offer of $13–$15 per hour, depending on performance. If we believe you are a fast learner and a strong performer, you may start at $12–$15 per hour, depending on your experience and ability.
Before hiring, we require a short in-person observation and interview session (2–3 hours) so we can evaluate whether you’re a good fit for our team. This is not work or job training — simply an opportunity to observe our environment and operations.
Requirements:
- Ability to operate a Windows PC
- Familiar with POS systems
- Comfortable working in a fast-paced environment
- Able to learn quickly and upsell services
- Strong communication skills
Schedule:
- Monday – Saturday: 8:45 AM – 2:00 PM or 2:00 PM – 7:00 PM
- Sunday: 11:00 AM – 5:00 PM
Important:
In-person application is required Pay rate may be adjusted higher based on performance
Must be self-motivated & ambitious
Lash Stylist
WHO WE ARE LOOKING FOR:
- Create excellent experience for every guest through a friendly and helpful attitude
- Educate guests on proper care of lashes and recommend exclusive after care products
- Understand and promote products and memberships
- Perform high quality and consecutive professional eyelash extension services
- Generate new clientele through our amazing referral programs
- Maintain clean and sterile work environment
- Active Cosmetology or Esthetics license
- 1+ years as a Lash Stylist preferred, but not required
- 1+ years with hand-made volume fans preferred, but not required
- Customer service focused; loves on your clients
- Reliable transportation
- Strong work ethic
- Initiates self-learning and is comfortable with educating clients on products and services offered
- Ability to work weekends and evenings
PRINCIPLE DUTIES FOR LASH TECHNICIAN/STYLIST:
Customize each lash set to the client’s needs
Uphold the standards of sanitation and sterilization as directed by state law and the studio’s policies and procedures
Professional, positive & friendly demeanor & attitude
Understand and promote Elite Lashes’ service offerings including choice upgrades
Understand and promote Elite Lashes’ exclusive retail products for guest’s at-home usage and aftercare
Create an excellent experience for guests through a friendly and helpful attitude
Provide recommendations and education to members/guests on proper lash aftercare
Help maintain professionalism and cleanliness of lash bed and common areas
ALL APPLICANTS MUST HAVE THE FOLLOWING QUALIFICATIONS:
Must be a licensed Esthetician or Cosmetologist
Must know how to explain on services
Must be willing to learn The Elite Lashes’ application technique
Must be customer service oriented and be able to communicate effectively with clients, studio management and sales associates
Must be able to work flexible days and hours; including, weekends, and holidays optional
Experience required
Must have the ability to work under pressure
* * Experience with waxing, lash lifts, tinting is a extra!!!
Responsibilities Act as Receptionist when needed; schedule appointments, answer phone calls, check in and out clients
* Performing services within allotted times
* Professional, neat and clean appearance
* Ability to work in a team environment
* Highly motivated, positive energy, outgoing personality, and strong work ethic
* Maintain a clean, organized, well-stocked, and sanitary work area
* Educate clients about aftercare products
Must be self-motivated & ambitious